#Figleaf app beta free

They have also changed the T&Cs to reflect the law.ĪND: I tried to post a review similar to the above on their website and they rejected it because 'it did not meet all our website guidelines'. The ASA responded that I had a valid claim and they had written to Figleaves.įigleaves have now removed the banner at the top of the page saying 'free returns'.

#Figleaf app beta free

I reported them to the Advertising Standards Authority for false claims about free returns. Since I had researched this I was able to eventually convince the person that I knew that they had to refund this money, which they have now done. My call to request the postage was refunded resulted in an argument about the law. Their T&Cs said they deduct the cost of the return postage, but the person on their call centre said they were deducting the original postage. The Figleaves refund deducted the cost of the original postage, which is illegal for returns within 14 days. I bought two items and returned it straight away (I just didn't like it) using the free returns label. Now that I have read other reviews I'm worried about having to deal with customs! The Canadian reviewer was right, the website is very vague about all that. This is an issue with tracking, and how shady it seems. Again, so far customer service has been friendly and as prompt as they could be for living in a different time zone, and I don't want to put them down at all. These bras better be life changing (if they even get here). Now I have to handle it with the post office which most Americans will understand is a huge hassle. It just seemed so ridiculous to charge for tracking when almost everywhere else it is free and especially when I'm spending hundreds of dollars. I haven't had any problems in the past with UK companies getting my package to me on time, but this time it was a different story. Customer service was great, but the problem is you have to pay an extra $15 to have your package tracked.

I think this is a problem specific to international customers because people in the UK seem jazzed, but if you live in the US like me you should probably find somewhere else.

I found out after the fact, that this is a regular practice with Figleaves clothing options/online purchases- terrible to know your sizing is wrong and send the item anyway -just plain ridiculous.ġ00% DISAPPOINTED - ITEM SIZE NOT AS DESCRIBED Now, of course, I have to pay for shipping for return or exchange, which shouldn't be the case since it it clearly not as described. I've never been afraid to squeeze into anything given my bra size, but with this tankini it is impossible. Which would in fact make it a 32D at best. The underwire is also 1.5' shorter than all of my underwires (tip-2-tip measuring across the U shape). SAD - I ordered a 36DDD (came as 36E, UK size, ok fine) but there is absolutely NO WAY this is a 36E! In fact, in measuring it flat it is only 14' across the front seam-2-seam, and will barely stretch to 16'. I will lose money to ship the item back for a refund on an item that was not as described. Seems Figleaves could care less as they already deleted my original review of a tankini.